Quality Clinic – Clinic Management System

Business Requirements
Quality Clinic is a well‑known dental and dermatology clinic based in Abu Dhabi…



Solution
- To meet this need, we developed a comprehensive digital solution consisting of a client-facing mobile application and an internal admin panel. The mobile app, available on both Android and iOS, enables clients to easily schedule, reschedule, or cancel appointments. To make the experience more engaging, we integrated a rewards and referral system that not only incentivizes repeat usage but also encourages users to refer the app to others.
- Alongside the mobile app, we built a robust admin panel through which the entire ecosystem can be managed. This includes full visibility into appointments, clinics, doctors, and other operational aspects of the business. The dashboard also provides advanced data visualization to support better business decisions and give real-time insights into company performance.



Booking Management System
We implemented a complete booking management system that supports the entire flow—from scheduling appointments to rescheduling, cancellations, and refunds. This automated approach significantly reduces manual effort and human error, resulting in a more efficient and seamless experience for both clients and clinic staff.



Doctor Management System
Doctors are the core resource of any clinic chain, and managing them across multiple locations is a complex task. We built an intelligent doctor management system that handles dynamic assignment based on demand, tracks doctor availability, and manages leaves. This ensures that staffing levels are optimal and responsive to real-time needs across all clinics.



Clinic Management System
Since the business focus is on rapid expansion, we made adding new clinics one of the core features of the platform. Using our system, a new clinic can be set up in under 15 minutes and start accepting bookings immediately. This drastically reduces the time and effort required to go live in a new location.

Data Analytics Platform
The admin panel is equipped with detailed graphs and visual insights that allow the management team to make data-driven decisions. From resource planning to identifying inefficiencies, the analytics tools provide clear visibility into all critical metrics and performance indicators across the organization.

Marketing and Reward System
We developed a comprehensive rewards and referral system that motivates users to return to the app and refer others. In addition, the mobile app serves as a marketing channel to keep clients informed about new offerings and promotions. Push notifications and in-app banners can be scheduled and managed directly from the admin panel, making it easy to run timely campaigns.

The Design
We designed the mobile application with a strong focus on trust, simplicity, and safety. The user interface is intuitive, allowing new customers to navigate the app effortlessly and complete their tasks without confusion. Our team’s UX expertise played a key role in making the experience smooth and welcoming.
The admin panel was designed with power users in mind, as it is primarily used by clinic employees. We included a comprehensive training module to help onboard new staff efficiently. The panel is divided into logical sections, each dedicated to a specific aspect of clinic management. This structured layout enables multiple users to work simultaneously while maintaining full oversight of operations.

Tech Stack
- • Next.js
- • React Native
- • Tailwind CSS
- • Express.js
- • MySQL
- •Firebase (for real-time sync, notifications, and analytics)
- • Azure